|
Audit
Abreviations provides you with real
expertise to improve the performance of your sales and marketing
teams. We carry out an audit of your telephone organization in order
to analyze the precise nature of your personnel's needs (sales,
administrative, secretarial, or switchboard). We advise you on how
to set up units adapted to your corporate objectives.
Formation
The scope of our activity :
Sales team training
Tele-marketing/Tele-sales team training...
Telephone answering training
Our training resources (in-house or inter-site)
:
Theory and course support
Case studies, development of call scenarios, discussions and
typical answer sheets...
Simulation and role-playing
Practical "use"
Recruitment
assistance
We define with you and recruit for you your telephone personnel
: receptionists, switchboard operators, sales assistants, etc…
|
