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Human resources
Our agency, located in Le Mans, Sarthe, has a low turnover rate
given its location in a medium-sized urban setting.
- Operations managers carry out the management and the coordination
of a project in addition to handling direct relations with customers.
They also manage field supervisors
Field supervisors carry out field management of an operation in
addition to managing and motivation telephone-marketers or pollers.
They monitor systematically the quality of telephone calls/interviews.
- Our team of 60 to 80 telephone operators have been trained
in business operations for incoming and outgoing calls.
| OPERATIONS MANAGER |
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| Field
supervisor 1 |
Field
supervisor 2 |
Field
supervisor 3 |
Field
supervisor 4 |
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Teleprospecting
Team 1 |
Teleprospecting
Team 2 |
Teleprospecting
Team 3 |
Teleprospecting
Team 4 |
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